These terms apply to membership of and participation with Hawks Netball Club. For a player under 18, the parent or person with parental responsibility accepts these terms on the player’s behalf and is responsible for supporting compliance. Membership is subject to available capacity, suitable age group/team placement, completion of required registration and payment, and compliance with Club and England Netball requirements.

2. Registration and accuracy

Members must provide complete and accurate contact, emergency, medical and membership information and update changes promptly.

Players must hold any England Netball membership or league registration required for their activity.

The Club may request evidence of age, eligibility, qualifications or safeguarding checks where relevant.

3. Fees and payment

Fees structure is listed in our Fees Document, outlining training only and leagues fees for Hawks Membership. The Club will explain any separate costs before commitment. If payment is overdue, the Club may suspend participation after reasonable notice, taking account of any agreed payment plan or hardship arrangement.

4. Trials, withdrawal, refunds and cancellation

Trial fees will be communicated to anyone invited to trial.

Member withdrawal and notice should be 1 month.

Refunds: by agreement with Club Treasurer.

The Club may cancel or move sessions because of venue availability, safety, weather, staffing or competition changes. Where practicable it will give notice and consider a replacement session or proportionate credit, but cannot guarantee either for events outside its reasonable control.

If the Club ends a membership for conduct or safeguarding reasons, refund decisions will be made fairly, considering costs already committed and the circumstances.

5. Participation, selection and playing time

Coaches and authorised Club officials decide groupings, positions, match squads and playing time in good faith, considering age, development, attendance, attitude, safety, balance, competition rules and team needs. Membership does not guarantee selection, a particular position or equal match time unless the Club expressly states otherwise for a programme.

6. Attendance, collection and supervision

Players should arrive on time, prepared and appropriately dressed, and notify the nominated contact of absence.

Parents/carers remain responsible for safe arrival and collection except during the defined supervised session.

For junior players, the parent/carer must follow the Club’s collection, late collection, travel and emergency arrangements and communicate with team coaches

A player who is unwell, injured or unable to participate safely must tell the coach. The Club may stop participation where reasonably necessary for safety.

7. Conduct and safeguarding

Members, parents/carers, coaches and volunteers must follow the applicable Hawks code of conduct, England Netball rules and safeguarding requirements, and reasonable instructions from officials and venue staff. Bullying, harassment, discrimination, abuse, violence, intimidation, unsafe behaviour and misuse of social media are not accepted.

8. Discipline, suspension and termination

The Club will normally address minor issues informally. Serious or repeated concerns may lead to a written warning, conditions, suspension or termination, following a fair and proportionate process. Matters within England Netball’s misconduct or safeguarding framework may be referred and managed under those procedures. Interim action may be taken where reasonably necessary to protect people or the integrity of an investigation. Details of the Club process is listed in our documents library on Pitchero

9. Health, emergencies and risk

Netball involves physical activity and risk of injury. Players must disclose relevant information needed for safe participation and follow safety instructions. In an emergency, the Club may provide first aid and contact emergency services and the emergency contact. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence.

10. Photography, communications and privacy

The Club handles personal information in line with its Privacy Policy. Photography and video will follow safeguarding, venue and competition rules. Optional promotional uses will be explained and permission choices respected. Parents/carers and spectators must not post images or information that creates a safeguarding or privacy risk or breaches venue/competition rules.

11. Complaints

Raise routine issues first with your TEAM CONTACT/COACH. Formal complaints should be sent to secretary@hawksnetballclub.com within 30days where practicable. Safeguarding concerns must be reported directly to the Club Safeguarding Lead on safeguarding@hawksnetballclub.com or through England Netball’s safeguarding route. The Club will acknowledge, investigate proportionately, avoid conflicts of interest and communicate an outcome and any review/appeal route.

12. Changes and law

The Club may update these terms for legal, governing-body or operational reasons. Material changes will be communicated in advance where practicable. If any term is unenforceable, the remaining terms continue. These terms are governed by the law of England and Wales, and disputes are subject to its courts, without limiting any mandatory consumer rights.

Acceptance

All members should review these terms before signing up to be a member of Hawks Netball Club. Only people accepting these terms can become club members.